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Wolkite University ICT Development

Goals/Objectives

  • The main objective of ICT in Wolkite University is to enhance learning, improve teaching methods, and promote student engagement. ICT can make learning more accessible, personalized, and collaborative, while also providing students with valuable skills. It also supports the academic and administrative activity of the University for Swift and Quality Service Delivery.

Roles and Responsibilities

1.      ICT Management:

  • Planning and Design: Developing and implementing ICT strategies, policies, and plans to meet the university needs.
  • System Architecture: Designing and overseeing the architecture of information systems, ensuring compatibility and integration.
  • Project Management: Leading and coordinating ICT projects, from planning to implementation.
  • Stakeholder Engagement: Communicating with stakeholders, understanding their needs, and ensuring alignment with business goals.
  • Technical Leadership: Providing technical guidance and support to other ICT staff. 

2. ICT Maintenance and Technical Support:

  • Troubleshooting: Diagnosing and resolving technical issues with hardware, software, and networks.
  • Hardware and Software Support: Installing, configuring, and maintaining hardware and software.
  • User Training: Providing training and support to users on using ICT systems and applications.
  • Help Desk: Providing first-level support to users, answering queries and resolving basic issues. 

3. ICT Software Developers:

  • Software Development: Developing, testing, and maintaining software applications.
  • Database Management: Designing, implementing, and managing databases.
  • Web Development: Creating and maintaining websites and web applications. 

4. ICT Infrastructure & Security

  • Network Infrastructure: Setting up, configuring, and maintaining computer networks.
  • Network Security: Implementing and maintaining network security measures.
  • Troubleshooting Network Issues: Diagnosing and resolving network problems. 

5. Data Center Management

  • Data Security: Protecting sensitive information from unauthorized access and cyber threats.
  • Data Backup and Recovery: Implementing and maintaining data backup and recovery procedures.
  • Data Analysis: Analyzing data to identify trends and patterns.
  • Datacenter infrastructure (Servers and core layer devices) management.